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  • Michelle Shimmin

Our Opportunity within COVID

These past few months have shown, no matter how well-planned and organized we are, there are things in life we cannot control. However, we can control our response to it and choose to turn a negative into a positive. One can say this virus is disrupting everything and another can say that it is creating opportunities.

  • An opportunity for more time, when this is our greatest complaint of lack thereof.

  • An opportunity to reflect and reconsider the direction of our practice and reconsider our processes.

  • An opportunity to pivot and create ways to “see” our patients to stay connected and engaged.

  • An opportunity to cross train, to create training manuals and get to our todo list that was always deprioritized.

  • An opportunity to connect with our teams, collaborate and strategize to come into the new normal together.

  • An opportunity to focus on community and family and to offer help when recognized.

For me personally, my goal is for when my kids look back on this time, they will have the opportunity to remember the extra snuggles, the countless pajama days and the feeling that they were safe and surrounded by love.


Lori Samarco, Senior Consultant, Business Analyst

Lori provides a breadth of knowledge and guidance to our clients using her 25 years of experience in the dental industry. Lori has a wonderful way of connecting with those she coaches and it shows in the remarkable success she facilitates for our clients. Lori lives in Pennsylvania with her husband and two children.

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