ABOUT US

Shimmin Consulting was started out of a passion for teaching and training others to understand the enormity of the impact they have on others and how that represents personal and professional success. When your team succeeds, your practice and your business succeed. Our goal at Shimmin Consulting is to give you and your team the tools to understand human nature and the significance we have to effect and impact our patient’s lives, not only through their smiles, but through the relationships we build with our patients and professional partners.

 

In helping doctors and team members truly understand this impact, we are giving you the step-by-step guide to a powerful referral program, all within our exceptional quality of care.

 

Shimmin Consulting believes in setting up systems and processes as complete, recorded steps for efficient training, streamlining your practice through each new employee, saving you both time and money.

Diana Weaver
Director of Training Senior Consultant

I was drawn to dentistry at an early age.  While I originally dreamed of becoming an orthodontist, I obtained my degree in Communications and graduated Summa Cum Laude. I have had the pleasure of being in the orthodontic profession for close to 20 years.  This has given me the unique opportunity to work in all areas of the dental and orthodontic profession which has lead me to become detail oriented and organized.  I am passionate about our industry!

 

My husband, Adam, and I, along with our two children ages 5 and 2, live in Northwest Arkansas.  As natives to this area, we enjoy the outdoors of the Ozark Mountains.  You will often find us hiking or camping.  We take a summer vacation each year as a family to Colorado tent camping, yes you heard that right! Good thing I’m a patient person!

 

I look forward to working with you, to encourage and support you in ensuring that your goals are achieved.  Your success is my success.  Let’s put the passion of what we love back into the practice together and give our patients the experience we all desire!

Jenny Gessler
Senior Consultant

I started in the dental field over 20 years ago, working with specialists in Orthodontics, General Dentistry and Oral Surgery with her focus and experience in Operational Management. Early on, I found my passion in Orthodontics that has stood the test of time! The ability to build and develop relationships with patients and truly make a difference in someone’s life through their smile has always had a significant impact on me.

 

I studied Business Communications in college and this, combined with my many years of Operational Management, deliver a remarkable resource to our clients. I have a talent to truly ‘hear’ the needs of those around me, helping each team member maximize their individual strengths, contributing to the practice as a whole. I am very proactive in the training of team members, which ultimately provides unbelievable practice results with the elevated patient experience they deserve. Through a precise and calculated approach to coaching, I thrive at bringing teams together, cultivating teams that are vested and proud to contribute!

 

Born and raised in Alaska, my husband Mike and I now reside in the Pacific Northwest due to his military career. I am a Mom to high energy four legged kids and enjoys exploration adventures and RV camping whenever possible.

Kathya Alferez
Senior Consultant

My name is Kathya Alferez and I have been working in the orthodontic field for over 10 years, with the past 3 years primarily focusing on operations for a newly acquired, large DSO. I bring a solid and sound approach to my coaching, identifying the strengths of each team member. I speak fluent Spanish and know this provides an excellent asset to many of our clients. My desire is to provide excellent, clear channels for each team member and through my experience and knowledge of the industry, understand the needs of your practice from that of a business analyst, providing you the strategies you need for success. This, combined with Shimmin Consulting’s robust materials provides a remarkable combination for our clients.

 

My amazing husband and I, with our young daughter and goldendoodle, live in Southern California.  We enjoy traveling and being in the outdoors with our sweet baby girl. My favorite part of the orthodontic field are the long-lasting relationships that are built both in and outside of the office. I look forward to partnering with you on behalf of your practice.

Delana Pomada
Director of Operations

My education and experience is in project management and leadership. I have an excessive background in managing large teams and multi-level projects. As Shimmin Consulting’s Administrator, I bring an extreme level of organization that helps to keep our team running smoothly.

 

I live in Edmonds, WA, with my husband, our three sons, and two dogs. We love everything football, from our youngest playing flag football to Friday Night Lights with our oldest. We are loyal Seahawks fans and rarely miss a game, unless of course, one of our children are playing. As a family, we enjoy taking new ‘adventures’ where we explore new destinations, usually involving a ferry ride. Outside of my family, my passion is cooking, baking, reading, and cake decorating.

Lori Samarco
Senior Consultant

I have been working in the dental industry for nearly 25 years, both general dentistry and orthodontics. During my tenure in this prestigious field, I have worked in every position from chairside assistant to Treatment Coordinator to Office Manager and I’m thrilled to bring my experience and passion to Shimmin Consulting. I have found my passion and joy in the innovative world of orthodontics and my experience has afforded me the opportunity to join the Shimmin Consulting firm to emulate their proven skills in creating a professional, proficient and profitable practice.

 

I was born and raised in Philadelphia, Pennsylvania and have recently relocated with my husband and two children, to Chester Springs, Pennsylvania. My family is everything to me and I enjoy spending time making memories with them. 

 

I am committed, enthusiastic and eager to start this journey with your practice. Together we will take your vision and create a bespoke process that will support and benefit you and your team.

Lisa Jensvold
Clinical Consultant

Lisa is our Clinical Specialist. She has been in the orthodontic field for the past 14 years and is experienced in all areas from schedule coordinating to treatment coordinating. Her current position, as Clinical Lead, allows her to oversee the inventory and ordering for her office, and has allowed her to develop efficient techniques and processes in the treatment area.

Lisa specializes in scheduling templates, doctor time vs. non-doctor time, appointment types and scheduling, patient flow, running clinicians in columns, and procedure protocol. She will dive into scheduling from a focus of the back vs. the front office, as well as knowing your doctor and your patient and best ways to handle emergencies.

 

A valuable part of your clinical team is being organized and efficient with inventory and ordering processes. Lisa is an expert in all things clinical. You will not only thoroughly enjoy her enthusiasm and knowledge, but you and your clinical team will not be the same after implementing what she has to share!

Crystal Green
Social Media and Marketing Consultant

I have been working in the orthodontic field since 2002, and after a break to have a family I am excited to part of Shimmin Consulting managing their social media and marketing. I love being able to create engaging and interactive content that consistently communicates to our followers, colleagues and clients Shimmin Consulting’s core values.

 

My husband and I live in Everett, WA with our 4 kids. We spend most of our weekends watching our kids play football, lacrosse and soccer. If we’re not at the field, we love enjoying the PNW together as a family, and spend much of our summer camping and boating.  Any extra time you will find me at the gym working out, out on a long run or reading a book.

© 2012 by Shimmin Consulting LLC - All Rights Reserved

Michelle Shimmin | michelle@ortho-consulting.com | 425-239-4012